I have worked with Katrina Murphy on many internal IR issues as well as sought advice from a business to business perspective over the past fifteen years.  Katrina’s knowledge and expertise seems unending.  Her genuine care for the client, the people and the process builds confidence and her ability to juggle the 3 competing priorities is impressive.  Katrina takes the time to understand every aspect of the situation, gives quality, educated advice freely, lends support in times of crisis and follows through to the very end.  Katrina has the rare skill of being professional yet genuinely caring throughout.  She is readily available for all manner of assistance and has the knack of making us feel like her only client.  I would not hesitate to recommend Katrina (and have done so many many times) and would not go anywhere else for our IR needs.  In fact I am not sure where we would be without KMIR!

Michelle Hartwig
Managing Director
Hartmor Human Capital Management
“I write this reference after dealing with Katrina Murphy for over 10 years and over this period getting to know her.  I have grown to have a deep trust and respect for Katrina and the measured advice she offers.
APS has, over the years, found itself in some sticky union issues and debates over many things including EBA negotiations, unfair dismissals, counseling issues or investigations and interviews for bullying or harassment claims. Katrina has always been available when we need her and has always given me the impression that we are her only and most important concern.  Katrina’s view is not only a legal IR consideration.  She also demonstrates a pragmatic business perspective, consequently, I find myself making judgments based on good business outcomes rather than the very grey outcomes a purely legislative bias may present.
Many is the time we have consulted major law firms with large IR departments only to be told our chances of a positive outcome are very high, only to find ourselves in arbitration months later being given a totally different picture by the same legal person; with lots of time lost and many billing hours later.  When I need advice on how to approach a situation, or we become involved in a difficult IR position, I consult Katrina to steer my course or confirm it.  When my staff need to be trained in the changing IR platforms, Katrina is not only happy to assist but an excellent and patient teacher.
In closing, I can not recommend Katrina Murphy more highly and often recommend her to my clients for first rate, direction and advice.  If I can offer you any further comment on the outstanding service we have received from Katrina, please feel free to call me.”
Yours sincerely,
Jill Clementson
Director of APS Group
“Katrina gave us very prompt and pragmatic advice that has helped us deal with issues in both the right way for the employee and us as the employer. She is very focused on moving things to a close rather than having them drag on which can often happen in legal scenarios. “
Kind Regards,
Alison Jenks 
Human Resources Director Worldwide
Tetley Pty Ltd 
“Katrina Murphy has been assisting the United Recruitment group of companies with employment related advice for over ten years now. It’s fair to say that there are areas where we do not move without Katrina’s advice; such is the trust we have in her. Not only does she have a sound knowledge of employment law, but a strong commercial sense providing us with balanced advice that makes business sense.”
Greg Lee
Managing Director
United Recruitment Group of Companies



“With the ever-increasing demands on business owners today, our business has come to rely and trust in the professional advice, services and support of Katrina Murphy Industrial Relations. When issues arise that are outside our area of expertise we turn to Katrina and her team to make the problem go away….and it does!  Thanks to Katrina Murphy Industrial Relations we don’t have sleepless nights anymore”
Kathryn Powell
Marketing Director
Complete Health Products



Dear Katrina,
“Thankyou for your professional approach and continual support with Retail First. Your company has provided our organization with the confidence of fulfilling our requirements with Industrial Relations. Your prompt replies to our requests ensures us peace of mind in dealing with any human resource matters. Our company prides ourselves on employee satisfaction and with your expertise within this field we are able to maintain this” 
Tracey Blackbourne
Director, Shopping Centre Management
Retail First Pty Ltd
“Hybrid Electronics Australia Pty Ltd has been using Katrina Murphy’s services since January 2003.  Katrina has assisted us in the termination of management and production staff over the years and in 2007, implementing an Australia Workplace Agreement.
Katrina is excellent at giving answers to our many questions in a timely and easily understood manner.  Katrina’s advice is well thought out and we have found it to be right on the mark. “
Dr. Wal Berrymann
Managing Director
Hybrid Electronics Australia Pty. Ltd.